Charge.com may have done well for themselves by securing a domain name any merchant service company would be happy to have, but as a business, this company has done a very poor job of serving its customers. According to many reviews, Charge.com operates using highly deceptive practices, sneaky wording in contracts and applications, and doesn't even review applications -- everyone is automatically accepted. This should be your first clue that the company is not legitimate.
Additionally, Charge.com has incredibly poor -- virtually non-existant -- customer service. They charge exorbitant early termination fees starting at $300, and other monthly fees for non-use of the payment processing service. Also, there are more words of warning about this company's direct services provider right here.
Quick and easy approvals are often enough to draw new business owners in to Charge.com's lengthy contracts, but don't be fooled. This isn't a company you want to depend on for something as important as your merchant services.