It's not hard to find bad reviews of Pipeline Data, a large merchant services provider that works under various names including Securepay.com and Charge.com. Some complaints include bad customer service, holding onto funds longer than expected, and questionable business practices. Pipeline Data was also reported to have the lowest possible rating with the Better Business Bureau.
As always, businesses who are looking for cost-effective merchant service solutions must take care to research their choices thoroughly. There are some very professional credit card processing companies out there, and reading through their literature, checking for good and bad reviews, and asking advice from your bank or other businesses in your area can help you to make a smart choice.
As for Pipeline Data, I can't give them more than: