Does Procare Solutions Take High Risk Merchant Accounts?
How To Cancel Your Merchant Account with Procare Solutions
Procare Solutions Rates and Fees Too High? Is Procare Solutions a Ripoff or Scam?
What the company appears to offer
Procare Solutions (also known as Procare Software) offers an all-in-one solution for child care businesses, combining child care management software with robust payment processing features. Their platform automates administrative tasks such as enrollment, attendance tracking, classroom management, and billing. Through Tuition Express, Procare integrates automated tuition and fee collection via ACH and card payments as part of its overall management suite. While Procare participates in the Visa TPA Program (ISO-M), it is primarily focused on software for the child care sector, not as a mainstream payment processor or standalone merchant services provider.
Who they serve / typical merchant types
Child care centers and daycare providers
Preschools and early childhood education centers
Head Start and youth organizations
Before and after school programs
In-home child care providers
Where they are based
Procare Solutions, LLC is headquartered at 1121 SW Salmon St Suite 400, Portland, OR 97205, United States.
Phone number
(800) 338-3884
How long in business
Founded in 1992, Procare has over 30 years of experience serving the child care industry.
What merchants should verify
Pricing details and any per-transaction or monthly processing fees
Contract length and conditions for early termination (ETF)
Any hardware/equipment leasing obligations
PCI compliance and associated costs
Batch or gateway/settlement fees
Funding timelines for tuition disbursement
Support structures for chargebacks or payment disputes
How to evaluate them (questions to ask + red flags)
Ask for a complete and transparent pricing breakdown
Request a copy of the service agreement and review for contract duration and any penalties
Clarify whether equipment leasing is required and at what cost
Inquire about PCI compliance support and program details
Ask when and how tuition payments are deposited
Evaluate their chargeback/funds hold process and support team responsiveness
Seek references or third-party reviews focused on customer service, technical support, and funding reliability
Red flags: lack of pricing transparency, multi-year binding contracts, unresolved complaints about withheld funds, slow or unhelpful customer support
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